PROFESSIONAL HOSPITALITY - AUSTRALIAN CORE COMPETENCIES
Author(s): VAN DER WAGEN, LYNN
This title is divided into five sections, its features include a focus on service, working in a socially diverse environment, and using feedback to improve customer satisfaction. Systems for health, safety and food hygiene are included as well as chapters on maintaining clean and green premises.
Product Information
General Fields
- :
- : Pearson Education Australia
- : 15 October 2002
- : {"length"=>["25"], "width"=>["17"], "units"=>["Centimeters"]}
- : books
Special Fields
- : VAN DER WAGEN, LYNN
- : Paperback
- : 2003
- : 342